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Holding Your GROUND to LEAD During a Pandemic

Authored by Rick Auman, Joy Goldman, and Petra Plazer As we’ve been working with and interviewing clients, we consistently hear the following adjectives: “overwhelmed,” “exhausted,” “concerned,” “afraid,” “unprecedented,” “new normal,” “revenue and survival concerns,” “acceleration,” “re-imagining…” Is this really new due to COVID 19? Our research tells us not. We’ve

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Oprah Winfrey – Go Deep and Move Forward

Oprah Winfrey was born into poverty to an unmarried teen mother in rural Mississippi. Sexually abused in childhood, she ran away from home at age 13 to live with her father in Nashville, Tennessee. In those early days, Oprah loved to read and found early success as a top honor

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How to Get Comfortable Being Uncomfortable

You can face discomfort and anxiety by changing your relationship to change. “The ultimate measure of a man is not where he stands in moments of comfort, but where he stands at times of challenge and controversy.” —Martin Luther King, Jr. Many of us prefer the easy road. We possess a

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Who is that Person in the Mirror?

“Mirror, mirror, on the wall, who is the fairest of them all?”  In Snow White, Grimm’s famous fairy tale, the Magic Mirror never lies – much to the Queen’s great displeasure. But in real life, there is no such thing as a magic mirror and our mirrors don’t always tell the

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Three Steps to Developing a Growth Mindset

Everywhere I go these days, business is getting easier AND more complicated. We have access to more information, seemingly unlimited resources and opportunities to succeed. Yet there are more choices, competition comes from everywhere, and it’s tougher to focus and prioritize getting the work done. The world is simply getting

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Building a Shared Consciousness in a Health Care Setting

“All living things are interconnected through networks of relationships. We depend on this web of life to survive.” Thomas Friedman, New York Times best-selling author What makes humans stand out is our capacity to be aware of our connections. True connectedness is based on shared consciousness-a belief that we need

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Customer Intimacy: Staying Close to Customers in a World of Change

The smart, empowered customer is demanding better products, responsive solutions, and distinctive customer experiences. With unlimited devices and channels, organizations must ensure that all employees understand the customers’ changing needs and desires to ensure loyalty and retention. WHOLISTIC SOLUTIONS – Customers are hungry for suppliers who provide products and services that connect to the whole person,

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Scalable Learning: Leadership Skills at Every Level

With increasing complexity, pressure for relevance, and competition for talent, organizations must accelerate learning and unlock the full potential of the workforce. This will require scalable leadership development for people at all levels of the organization. What do our organizations require to accelerate scalable learning?  LEARNING AGILITY – The ability to adapt quickly will

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