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Great Leaders are Masters of Psychological Contracting

A few years ago, Ally Bank did a series of clever commercials with children. They all demonstrated how powerful and important expectations are and how we manage (or don’t manage) them with customers, employees and each other. The commercial with the pony captures the essence of psychological contracting. What is

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Develop Your Intellectual Health

There’s been debate for some time (some say started by Lisa Simpson in a 2001 Simpson episode) that smart people are not as happy as those with lower intelligence. If Lisa is correct, then can we jump to the conclusion that ignorance is bliss? Nobody knows. This hypothesis has yet

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The Key to Better Decision-Making

Social and behavioral scientists want to know what makes leaders successful. In “Grounded,” Bob Rosen’s research clearly reveals that personal mastery, self-awareness and openness to feedback are healthy roots embedded in successful leaders. Everyone has the capacity for personal mastery because it is a function of attitude, not DNA. So

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Learn the Value of Interdependence with Reality TV and Video Games

If you are a leader working in an organization today, you are constantly riding the competition-cooperation seesaw. You must simultaneously cooperate (to get and keep clients, to get work done) and compete (for internal resources). Leaders who struggle with the competition-cooperation see-saw face constant anxiety, frustration and often career-ending jobs.

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When and How Gossip Benefits Executives

If you work in or consult to an organization, you have to be deaf not to hear the whispers, the innuendo, the gossip. Gossip is a natural part of the social fabric, a pervasive part of our human society. And it does serve important social functions. Gossip in the workplace

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Six Ways to Renew Yourself This Spring

Spring cleaning is a practice the world over. Trees and plants are budding. The days are lengthening. Like every other creature in Nature, we feel a sense of renewal, and, with it, a desire to make our surroundings fresh so they can further enhance our better moods. So why don’t

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Four Ways to Be a Lifelong Learner

Summer is over, and after spending weeks free from the rigors of class schedules and studying, millions of kids are heading back to school. In all likelihood, it will take a little extra effort to shake out the cobwebs that grew in the absence of classroom learning. Though some of

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How to Live, Not Just Survive

Recently, I watched the final episode of “Survivor: Cagayan.” The winner was Tony Vlachos, the wily policeman who lied and betrayed fellow tribe members throughout the course of the season. Not surprisingly, other cast members castigated him for not telling the truth, making promises that he never intended to keep,

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Enjoying the Journey to Success

We crave success – to achieve the goals we set for ourselves, to get ahead in life and to make a difference. There is a plethora of writers, literature, speakers, gurus, life coaches, business men and women, and even some religions who claim to have discovered a path to success.

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