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Downton Abbey Leadership Lessons

Americans have an enduring taste for PBS’ Downton Abbey. This past Sunday was the premiere of Season 4.  Trending everywhere on social media, the British period drama TV series depicts the lives of the aristocratic Crawley family and their servants in the post-Edwardian era.  The show’s timing reflects the growing

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January 3, 2014 – Grounded Leader of the Week – Graham McKay

This week’s Grounded Leader, Graham McKay, was an “inquisitive internationalist,” a man who possessed the global literacies to expand his business at a time when his own country, South Africa, lacked a strong educational system. McKay had a dream to become a global player and needed to create a strong

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2013 Grounded Leader of the Year – Nelson Mandela

Most leaders are measured by what they do in the world – their accomplishments and achievements, and their successful campaigns and enterprises. Nelson Mandela will be remembered for something very different and much more fundamental. We will remember him for who he was as a human being. In the words

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Are There Times When Ignorance Is Bliss For A Leader?

There’s been debate for some time (some say started by Lisa Simpson in a 2001 Simpson episode) that smart people are not as happy as those with lower intelligence. If Lisa is correct, then can we jump to the conclusion that ignorance is bliss?  Nobody knows. This hypothesis has yet

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Nelson Mandela – The Healthy Leader In Our Lifetime

Most leaders are measured by what they do in the world – their accomplishments and achievements, and their successful campaigns and enterprises. Nelson Mandela will be remembered for something very different and much more fundamental. We will remember him for who he was as a human being. In the words

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Would You Like a Pony? Managing Expectations

A few years ago Ally Bank did a series of clever commercials with children. They all demonstrated how powerful and important expectations are and how we manage (or don’t manage) them with customers, employees and each other. The commercial with the pony captures the essence of psychological contracting. What is

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