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All Business is Personal!
I have a radical proposition to make: all business is personal. Whether you are calling a customer, running a meeting, presenting to your board or having a performance discussion, the impact on yourself and others is a deeply personal one. In fact, everything you do in business affects who you
The Secret Sauce to Success!
Everyone is looking for the secret sauce to success. I have personally spent the past thirty years traveling around the world searching for the recipe. Though I can’t say that I’ve found the leadership equivalent of the Holy Grail, I have noticed that the most successful leaders among us have
Global Food Companies: Serving Up Sustainability
Key Lesson: Solutions to some problems transcend competition — and demand a unified approach. Earlier this week, the CEOs of ten global food companies — many of them longstanding competitors — released a joint letter calling upon world leaders to act swiftly and decisively to address climate change. The letter
Where is the Leadership in Controlling Healthcare Costs? Utah!
Key Lesson: Sometimes leadership requires asking simple — yet radical — questions to which there may be no easy answers. It’s been a tough week for anyone trying to understand the economics of healthcare in America. Martin Shkreli, a hedge fund manager turned pharma entrepreneur, bought the rights to the
Do You Have a Growth Mindset?
Everywhere I go these days business is getting easier AND more complicated. We have access to more information, seemingly unlimited resources, and opportunities to succeed. Yet there are more choices, competition comes from everywhere, and it’s tougher to focus and prioritize getting the work done. The world is simply getting

Queen Elizabeth: Reigning with Resilience
Key Lesson: Ritual and discipline can actually increase our ability to improvise and reinvent ourselves. In her classic HBR article on resilience, Diane Coutu argues that resilient people share three distinct characteristics: Facing down reality, searching for meaning and ritualizing ingenuity. This week, Queen Elizabeth became the longest serving
Eileen Fisher and the Aesthetic of Sustainability
Key Lesson: Aligning your business practices with your vision of the future can create a powerful force for change. When Eileen Fisher started designing clothes in 1984, she wasn’t particularly interested in creating or leading an enterprise. She was interested in designing clothes that were simple and beautiful. Even today,
Middle Management Saves the Day
Key Lesson: When experiments fail, be quick to acknowledge the facts and move on. Like any good CEO, Ryan Carson is interested in creating an environment where workers are happy, engaged and productive. And like many CEOs, he experimented a bit when he founded Treehouse Island, an online coding school
Falling Down and Getting Up
After talking to hundreds of CEOs in dozens of countries, there is one fundamental truth that stands out for me. There is no such thing as stability; the only constant is change and uncertainty. Great leaders must learn two lessons that are critical to their success in life and business:
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