Workplace Flexibility: Mutual Trust and Shared Responsibility to be Transformational
The war for talent, the growth of the gig economy, and the changing attitudes toward work have fundamentally altered the nature of work. Couple that with radical advances in technology and you have a workplace and workforce that must be transformed for the future. DEMOGRAPHIC SHIFTS – Changing attitudes across gender, ethnicity, and the five generations are requiring deeper mutual…
Customer Intimacy: Staying Close to Customers in a World of Change
The smart, empowered customer is demanding better products, responsive solutions, and distinctive customer experiences. With unlimited devices and channels, organizations must ensure that all employees understand the customers’ changing needs and desires to ensure loyalty and retention. WHOLISTIC SOLUTIONS – Customers are hungry for suppliers who provide products and services that connect to the whole person, sense their struggles, and create…
Scalable Learning: Leadership Skills at Every Level
With increasing complexity, pressure for relevance, and competition for talent, organizations must accelerate learning and unlock the full potential of the workforce. This will require scalable leadership development for people at all levels of the organization. What do our organizations require to accelerate scalable learning? LEARNING AGILITY – The ability to adapt quickly will be the next core universal competency….
Agile Cultures Thriving in Uncertainty
Speed, uncertainty, competition, and globalization are forcing organizations to adapt quickly to the winds of change. To be successful, we need flexible and resilient people and teams to drive change, in addition to agile work environments that support learning, innovation, and energizing work. What do our organizations require to be agile in a complex world? • BUILT FOR SPEED –…
Developing A Collective Sensibility
In a hyperconnected world, information is available to everyone and collective intelligence is the true source of value. Organizations of the future must move from hierarchies to networks. This will require deep collaboration, self-managing teams, and healthy partnerships, inside and outside the organization. What do our organizations require to build Collaborative Networks in our rapidly changing world?…
Leading in a Digital World
Rapid advances in technological innovation have fundamentally changed the nature of work. New digital platforms are fostering greater speed, agility, and acceleration, forcing humans and machines to work more collaboratively. When companies and their customers go through digital transformation, it requires fundamental changes in how products are sold, serviced, and marketed, and it especially requires…
Personalizing the Organization’s Purpose
People are hungry to work for a higher, compelling purpose that inspires and glues the organization together. By personalizing the organization’s purpose inside the hearts and minds of people, organizations can pursue their economic and social goals. PURPOSE AND VALUES – The north star that guides people’s behavior and holds the organization to its highest…
Leading for Today AND Tomorrow
Our rapidly changing world is forcing organizations to transform themselves sooner than expected. Technological breakthroughs are accelerating the new partnership between human beings and digital machines. Changing org structures and the redistribution of power are forcing us to fundamentally transform the way we work. And workforce demands are dictating entirely new human skills to survive….
How and Why to Make Business Personal
I have a radical proposition to make: all business is personal. Whether you are calling a customer, running a meeting, presenting to your board or having a performance discussion, the impact on yourself and others is a deeply personal one. In fact, everything you do in business affects who you are and your relationships with…
Lead with Toughness and Tenderness
Have you ever found yourself working your butt off and not accomplishing what you want? Revenue growth is slower than you would like. Clients and customers are not closing deals fast enough. New products are slow in the making. Bonuses look slimmer than last year. How do you make sense of all this? Shouldn’t there…
