4 May

Wanted: Transformational Leaders

Wanted: Transformational Leaders

Lowell McAdam, Chairman and CEO of Verizon, said in the 2017 annual report, “what distinguishes great companies is how they respond to change.” Verizon is at the forefront of the Fourth Industrial Revolution with lots of new opportunities with the 5G network and the Internet of Things. We are entering an age of continuous disruption…

23 April

How and Why to Make Business Personal

I have a radical proposition to make: all business is personal. Whether you are calling a customer, running a meeting, presenting to your board or having a performance discussion, the impact on yourself and others is a deeply personal one. In fact, everything you do in business affects who you are and your relationships with…

16 April

Lead with Toughness and Tenderness

Have you ever found yourself working your butt off and not accomplishing what you want? Revenue growth is slower than you would like. Clients and customers are not closing deals fast enough. New products are slow in the making. Bonuses look slimmer than last year. How do you make sense of all this? Shouldn’t there…

9 April

Why We Should Humanize Our Leaders

Many of us tend to see our leaders as heroes or villains. We love them or hate them, idolize or demonize them, in much the same way as the press portrays our presidents. But this conception of leaders as larger than life, as the organization’s Big Brain, undermines leaders and followers alike. It puts tremendous…

2 April

Focus on Values, Leadership and Culture for Business Success

Everyone is looking for the secret sauce to success. I have personally spent the past thirty years traveling around the world searching for the recipe. Though I can’t say that I’ve found the leadership equivalent of the Holy Grail, I have noticed that the most successful leaders among us have a very distinct way of…

26 March

Three Steps to Developing a Growth Mindset

Everywhere I go these days, business is getting easier AND more complicated. We have access to more information, seemingly unlimited resources and opportunities to succeed. Yet there are more choices, competition comes from everywhere, and it’s tougher to focus and prioritize getting the work done. The world is simply getting more complex. Fortunately, our brains…

19 March

When Multitasking Works

We don’t often think about it, but it is such a gift to be able to be a participant and an observer of a conversation at the same time. As humans, we have this wonderful capacity to be witnesses to our own lives. By observing ourselves in action, we can remember where we’ve been, recognize…

12 March

Seven Tips for Managing Your Work Relationships

What’s your number one asset as a leader? Your skills? Your education? Your work experience? None of the above. It is your relational capital, your ability to build strong relationships with a wide range of constituents inside and outside your company. Borrowing from an ecommerce taxonomy, your work relationships can be classified into three categories:…

5 March

Embrace Anxiety in the Face of Change

Perpetual change. Successful companies and their leaders learn to thrive on it. A recent blog from Mozilla (the Firefox browser folks) proudly talks about how they are gearing up for the next chapter and pivoting to mobile. This past week Tech Crunch reported: Firefox OS developer phones sold out after first few hours on sale….

26 February

How to Minimize Stress on the Job

Warning: Your hot buttons can be dangerous to your health. To quote from our CEO Bob Rosen’s book, Grounded: “Feelings such as fear, anger, greed, envy, pessimism, frustration and shame can sap your energy and distract you from consciously engaging those around you and from focusing on what’s truly important. Negative emotions are notorious for…